Welcome in my shop! I am happy that you found your way here!
All items in my shop are handmade .Preparation takes place faster.
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
I accept payment via PayPal. If you don't have a Paypal account, you can simply use your credit card through PayPal. Just choose the option PayPal and then find the "pay by credit card " option.
I ship with registered mail.
You will find tracking number in your "order details" page after the package will be shipped out. Orders are traceable in most countries.
According to Latvian Post shipping takes:
Shipping time with A class Mail:
* EU: up to 1-2 weeks
* US: up to 2-4 weeks
* Elsewhere: 2-6 weeks;
(If left unclaimed Usually held in post office for around 2 weeks before the package gets sent back. The aforementioned time-frame is approximate and can differ depending on your local Post Policies)
Expedited shipping via Express Mail Service (EMS):
*EU 5-7 business days
*US 7-10 business days
*UK 7-10 business days
*Canada 7-11 business days
*Australia 8-15 business days
*Russia 5-17 business days
(If left unclaimed Usually held in post office for around 1 weeks or less before the package gets sent back. The aforementioned time-frame is approximate and can differ depending on your local Post Policies)
Both A class and Expedited shipping come with tracking numbers provided
In case you are choosing expedited shipping option please do not forget to leave your phone number in "note to seller"- it is requested by the delivery company should they need to contact you.
Please note that i cannot affect work of postal services as there is a chance that postal office could experience some holdups that could increase delivery time
For USPS customers - your parcel will NOT be left on the porch, but instead it will be necessary to signed for it. If addressee will not be at home at the delivery moment, a notification of delivery attempt will be left by the postman and you will need to set a re-delivery by phone or visit the post office in person to receive the parcel.
If you have not received your item in 40 days, please contact to Your local post office and inform them that You are expecting a parcel (you will need the tracking number provided in the order details to identify shipment) - They might have more information , and also- sometimes your item is in the post, but the notification is not sent.
You can also check tracking information online, - but since such services are getting information from the forms filled by post you will be able to get more detail from the first hands- your local Post Office.
Orders are not considered "Lost" in transit until the following amount of time has passed:
European Union: 21 days past shipping date;
International: 50 days past shipping date.
Buyer will be responsible for any additional shipping costs incurred due to returned items and reshipping if their address is incorrect.
Please make sure your shipping address is correct and you can receive the package!
I hope that You will be happy with Your purchase. If for some reason You are not, please contact with me.
Thanks and pleasant cooperation.